Our Cancellation and Refund Policy
Cancellation of Services:
- Web Design, Digital Marketing, and Branding Services: If you wish to cancel any of our web design, digital marketing, or branding services before the project commences, please notify us in writing as soon as possible. Depending on the stage of the project and any work already completed, a cancellation fee may apply.
- Prebuilt Website Sales: Due to the nature of prebuilt website sales, cancellations are not available once the purchase is finalized.
Refunds:
- Web Design, Digital Marketing, and Branding Services: Refunds for web design, digital marketing, and branding services will be handled on a case-by-case basis. If you are unsatisfied with the progress or outcome of the project, please contact us to discuss your concerns and possible resolutions.
- Prebuilt Website Sales: All sales of prebuilt websites are final, and refunds or exchanges are not available.
Force Majeure: We shall not be held responsible for any delays, cancellations, or issues arising from circumstances beyond our control, including but not limited to natural disasters, acts of war, or governmental regulations.
Communication: Open and transparent communication is essential. If you have any concerns or questions regarding the cancellation or refund process, please reach out to our customer support team. We will make every effort to address your inquiries in a timely manner.
Modifications: We reserve the right to modify or update our Cancellation and Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services after such modifications constitute your acceptance of the updated policy.
